COVID19 Previous Communications



Kia ora SAE students

Earlier this week, Prime Minister Jacinda Ardern announced that our current Alert Level 3 is being extended for a few more days until midnight Sunday. As of Monday morning, Auckland will step down to Alert Level 2. This is great news for SAE, as it means we can commence our new Trimester under the lower Alert Level, and thereby allow more teaching to occur on campus.  

The Ministry of Health has issued some updated advice for operating under Alert Level 2 – namely the use of masks, contract tracing via the NZ COVID-19 app and limiting mass gatherings to a maximum of 10 people. Accordingly, we have updated our Level 2 protocols and this new version is attached. Please take a moment to review this document before we commence Trimester 3 next Monday 31 August.

So, what does Alert Level 2 mean for SAE Auckland?

The attached protocols provide more detail, but in short, here are the key principles:

  • Our SAE Auckland campus will be fully open, including our studios, labs and office
  • Studios will be fully open, 8am-10pm, Monday to Sunday
  • Equipment can be booked and taken off site as per normal
  • All staff, students and visitors must register their entry to campus by scanning the NZ COVID-19 app. If you are unable to use that app, we also have manual contract tracing stations set up at the entranceway to each building. 
  • The 10-person limit for mass gatherings does not apply to a controlled environment such as schools or tertiary. We are able to have a full class on site. 
  • However, our biggest challenge is the need to maintain physical distancing of at least 1 metre. In order to do that, we will need to have around half of our classes working online at any given time so that there is enough room for those on campus to spread out. 
  • Our academic team are currently working through how to manage this online/on campus mix to ensure all students get adequate time with our studios/labs/equipment.
  • Please keep a close eye on your Slack channel where regular posts will provide information about where your class is being held. 
  • Your Axis timetable is also being updated to indicate if you will be attending class online or on campus
  • Outside all our classrooms, labs and studios is a poster indicating the maximum occupancy of that room. Please adhere to these numbers.
  • Mask wearing is now mandatory on public transport and encouraged in all other public settings. We encourage you to wear a mask on campus, particularly when you are in close proximity to others such as within our studios. 
  • Please stay home if you are sick. If you are displaying any symptoms as outlined on the COVID-19 website, please seek medical advice.
  • For those staff and students at high risk of illness with COVID-19, we advise that you stay home throughout Alert Level 2. Please note, a medical certificate may be required. Staff will be in contact with you to discuss how best to support your learning whilst studying from home.
  • Ongoing hospital-grade cleaning is occurring across our campus nightly, with a particular focus on high risk areas such as doorknobs and handrails. 

You’ll be pleased to know that there have been no confirmed cases of COVID-19 amongst any SAE Auckland staff or students. We are hoping that by adhering to our strict Alert Level 2 protocols attached, we will continue to keep our campus and SAE community safe. 

Finally, we know this is tough. This is not the way you imagined studying this year and I’m very aware that the second lockdown has been particularly challenging. It is quite normal to feel despondent and overwhelmed right now. Our Student Support team are available every day and can help you access free, confidential counselling at any time. Please reach out if you need some support. This also extends to your mental health and wellbeing, and I’d like to point you to a range of resources available on the Ministry of Health website that might be helpful. When you return to campus for Trimester 3, please, above all else, be kind and courteous to all those around you. I know, collectively, we can get through this. 

Enjoy the rest of your trimester break. Stay safe and well within your bubble. And we look forward to seeing you on campus and online for Trimester 3 from next Monday onwards.

Ngā mihi nui,

Campus Director


Kia ora SAE students 

Last night, Prime Minister Jacinda Ardern announced that the Auckland region will be moving to Alert Level 3 for 3 days, as of midday today until midnight Friday. These 3 days are to allow officials to investigate 4 cases of potential community transmission of COVID-19 within Auckland. 

Under Alert Level 3, our SAE Auckland campus is closed, effective immediately. This includes all our facilities, including our studios. Students and staff should stay home and must not return to campus over this period. 

I’m very aware that this is our final week of Trimester 2 and many of you will have final classes and assignments to submit over these next 3 days. As much as possible, we will continue to work online so that we minimise any disruption to your studies. Your Course Coordinator/HoD will post messages within your Slack channel regarding how these 3 days will impact your classes and/or assignment submission. Please regularly check Slack, as well as your email. 

This swift move back into lockdown for the Auckland region aims to quickly stamp out any community transmission of COVID-19, but that largely depends on all of us. I implore you to follow the advice of the Ministry of Health, that is to stay home and, if you are showing any symptoms of COVID-19, to get tested. For further information, please visit

Finally, returning to lockdown - albeit hopefully for just a brief period - is disappointing, particularly after having recently celebrated 100 days of no community transmission. It is quite normal to feel anxious and shocked by this turn of events and I encourage you to reach out for support if needed. Alex Harter, our Student Support Officer, is reopening our Student Support zoom room from today, 12-2pm daily. The zoom link is in the Student Support slack channel. Please contact Alex if you have any concerns. He can help you access professional counselling if needed, a confidential service paid for by SAE.   

I will be back in touch with you as soon as we have further information. But for now, stay home and stay safe. Hopefully this lockdown will be brief and we’ll all be able to return to our SAE campus very soon. 

As always, please don’t hesitate to contact me directly if you have any questions or concerns. I can be reached on email, or for urgent matters over mobile 027 669-3119. 



Campus Director



Kia ora SAE students

Many of you will be in the final throes of your current project and busy wrapping up your assignments. Good luck 

This means that next Monday 6 July marks the commencement of your next project and for most of you that means a full return back to campus. As you’ll recall, we took a gentle transition out of lockdown over these past 6 weeks, with some classes remaining online and a handful of sessions being held at school. From the next project, you’ll notice another shift for SAE Auckland, with the vast majority of your classes being back on campus. 

But we also hear that many of you have enjoyed some online learning. So, we will keep the occasional class online when appropriate – such as theory-type classes or class discussions. For those classes, you’ll be able to chime in from home and won’t need to travel to campus. But, given the hands-on practical nature of our quals, these won’t occur too often – on average, no more than one a week.  For the most part, you’ll be on campus as of next Monday.  

While it will be brilliant for our campus to return to a vibrant, creative place, we do need to be mindful that COVID-19 continues to rage worldwide and our vigilance here in New Zealand is still needed. Please maintain good hand hygiene, sneeze/cough into your elbow, stay home and inform us if you are unwell, and use the contract tracing app to sign into SAE each day. And above all, be kind and gentle with yourself and others. We’ve all been through a lot, so let’s ensure our SAE campus is a safe and enjoyable place to come to each day.

To celebrate our return and help reconnect our community, we are putting on a Soup Day next Wednesday, 12noon in JJs. Come and enjoy a hot bowl of soup with your fellow classmates. See you all there!

As always, please don’t hesitate to contact us if you have any questions or concerns. Otherwise, I look forward to seeing you all back on campus next week.



COVID-19 UPDATE 17 June 2020

COVID-19 UPDATE 17 June 2020

Kia ora SAE Students 

COVID-19 has reshaped our lives in recent months. At SAE Auckland, we moved quickly to respond to this global pandemic – shifting around our trimester breaks and swiftly moving to teaching online. This has been a huge success. Indeed at SAE Auckland, we have not had a single student withdrawal as a result of COVID-19. That fact alone speaks volumes.

I’m very aware however that there was one thing you did miss out on during lockdown: access to our studios and equipment. I also know that our industry standard facilities are largely why people study at SAE.

I discussed this issue with your Student Reps during a recent Board of Studies meeting and together we’ve come up with a solution.

I’m pleased to announce that, for 2020, we will extend your studio access beyond the end date of teaching and allow you to continue to use our studios and equipment for the remainder of the year. Usually, your access is ceased in mid-Nov, as your final course wraps up. But for this year, we will allow you to continue to book studios and equipment beyond this date until the campus closes for Christmas. These additional few weeks will give you a chance to hone those practical skills – the very skills that will help you once you step into the industry.

There’s a few caveats around this to be aware of:

  1. The extended access weeks run from the end of your final course until Wednesday 16 December.
  2. The studio hours for this one-off extended period will be Monday to Saturday, 9am-5pm. 
  3. Studio Supervisors will be available during this time to provide support if needed
  4. This offer is for all current SAE students, including those in Level 7 who would ordinarily be finishing up with us in November
  5. Studio and equipment bookings through this extended period will continue as they are now. 
  6. Importantly, accessing our studios/equipment is about developing your skills. This equipment is purchased, in part, through government funding and a condition of that funding is that the facilities must be used for educational purposes only. That means, as is the case at all times, you cannot use this time to make something for commercial release. We do not want to undermine local studios nor jeopardise our funding conditions. Rather, please book the studios/equipment simply to practice.
  7. You will still be required to hand back your student access card in mid-Nov as usual. Whenever you come to campus during this mid-Nov to mid-Dec period, we’ll just issue you with a temporary visitor pass for the day.

I hope that by providing this ongoing access to our studios, you’ll be able to make up for the time lost during lockdown. There are no classes during those weeks, so it’s a great opportunity to spend time on campus, all day if you wish, developing your practical skills. 

Finally, many thanks to our Head Studio Supervisor, Alex Ferrier and his awesome team of Studio Supervisors, for helping to make this happen. 

Ngā mihi nui,


Campus Director, SAE Auckland




COVID-19 UPDATE 9 June 2020

COVID-19 UPDATE 9 June 2020

Kia ora SAE whānau

We have reached a significant milestone in our fight against COVID-19, with there now being no known active cases in New Zealand. Prime Minister Jacinda Ardern announced yesterday that, as of midnight last night, we will transition to Alert Level 1.

At Alert Level 1, SAE Auckland staff and students are able to return to campus. Attached are the protocols by which we will operate, but here’s a quick summary:

  • There is no requirement for physical distancing and we are able to have all our classrooms, labs and studios in full operation. 
  • Contact tracing stations at entranceways will be removed, however all staff, students and visitors should scan our QR codes located around each building, in order to register your presence at SAE Auckland through the official COVID-19 app. 
  • It’s important that you maintain good hand hygiene. Wash your hands often and use the hand sanitiser provided.  
  • Please stay home if you are sick and seek medical attention if required. This not only reduces the potential spread of COVID-19 should it re-emerge in the community, but also prevents us from spreading general coughs and colds. 
  • If a medical professional advises that you should not return to campus, please let us know.

In terms of teaching and learning, we are conscious of minimising the disruption to your current project. It is likely therefore that your current schedule will continue as planned, with a mix of online and on campus classes. Your Course Coordinator or Head of Department will advise if there are any changes to your teaching schedule as a result of the shift to Alert Level 1. Once we move into the next project in early July, most of your classes will likely then be held back on campus. 

Finally, you’ll be pleased to know that throughout this period, SAE Auckland has not had a single known case of COVID-19 amongst any staff or students. This is due to the vigilance and care that you have all taken and I applaud you for keeping yourself and others safe.  

But I also know that this has been a hugely stressful time and transitioning back to normality is not always easy. Let’s continue to be mindful, caring and gentle towards ourselves and each other as we slowly return to some sense of normality.  

I look forward to seeing you all back on campus in the days and weeks ahead.



Campus Director, SAE Auckland




Kia ora students

It has been such a pleasure to see many of you in person over these past 2 weeks as we gradually return to campus. Our mix of online teaching and on-campus classes seems to be working well. I’m particularly pleased to see you making the most of our extended studio hours and the ability to take equipment off-site. Indeed, our bookings are increasing dramatically. 

While this is good news, I am very aware that the past 2 months have been tough. As has often been stated, COVID-19 is unprecedented and it’s hit many of us hard. I’m mindful of students who are struggling to pay for data in order to access our online classes, or for those of you who have lost part-time work and are now facing difficulties paying the bills. 

We want you to keep studying, and we want to help where we can. I’m therefore pleased to announce 2 funds that have been established to assist students facing technology access issues and/or general hardship due to COVID-19. Any current SAE Auckland student can apply to either or both of these funds. These funds will remain open for the remainder of 2020.

Technology Access Fund

This fund has been set up to provide financial assistance specifically for data in order to help students access online classes. Students will be provided money to pay their Internet Service Provider to ensure they have sufficient data to learn from home whenever we have online classes. The Technology Access fund will include payment of data or other associated costs to the value of $60 per month for a maximum of 3 months. 

Application to the Technology Access Fund

Hardship Fund

This fund has been set up to provide temporary financial assistance for students experiencing hardship from the impacts of COVID-19. Students can use the money to cover basic living costs they are unable to meet including food, utilities, rent or other unexpected expenses. The Hardship Fund will include lump sum grants to the value of either $250 or $500 depending on the student’s circumstances.

Application to the Hardship Fund

Once an application has been submitted, we will be in touch to talk through your particular circumstances and how we might be able to help. If you are facing financial difficulties as a result of COVID-19, please make the most of this opportunity. 

I’m incredibly proud of how our staff and students moved so quickly to the online environment. Your flexibility to shift online and your ongoing commitment to your studies during such difficult circumstances has been truly commendable. But I also appreciate that COVID-19 has been disruptive and difficult. While we are gradually returning to some sense of normality, the impact of this extraordinary situation will be felt for some time. My hope is that these two funds will help you navigate through any financial challenges you may be facing and allow you to focus squarely on your studies with us.

Finally, this is also a timely reminder of the free, confident counselling services available to you through our Student Assistance Programme (SAP). For more information about SAP, including assistance lining up a face-to-face, email, zoom or texting conversation with an appropriate professional, please don’t hesitate to reach out to our Student Support team on  

As always, if you have any queries or concerns, please don’t hesitate to contact me directly on



Campus Director, SAE Auckland


COVID-19 UPDATE 20 MAY 2020 

Kia ora students

I hope you are enjoying your trimester break and staying safe and well during these challenging times. 

As you’ll be aware, our Trimester 2 commences next Monday 25 May. The good news is that this trimester is commencing under Alert Level 2, which enables us to facilitate your gradual return to campus. From next week onwards, we will be extending access to our SAE Auckland campus, including:

  • re-opening all three buildings;
  • extending our studio hours to an 8am-10pm Monday-Saturday schedule; and
  • allowing equipment to be taken off-site.

The attached Alert Level 2 Protocols provide such detail, but there are a few points I’d like to highlight:

Trimester 2 timetable

In general, we will be maintaining some online teaching under Alert Level 2. This is in part to reduce the amount of foot traffic on campus to help facilitate physical distancing. However, some classes will return to campus, particularly for studio or computer lab work that’s difficult to do at home. An updated timetable that shows this mix of online and on-campus classes is now available via Axis – you may want to check where and when your first class will be for next week. I also encourage you to keep an eye on your course Slack channel where updated information will be regularly posted. 

SAE Auckland Alert Level 2 Protocols

While we are able to return students gradually to campus, we still need to maintain strict protocols to protect the health and wellbeing of our teaching and learning community. These Alert Level 2 protocols for SAE Auckland are attached. Please read these thoroughly.

Stay home if you are unwell

It’s critical that you stay home if you are feeling unwell or experiencing any COVID19 symptoms, and contact us to let us know. If you are unwell, we recommend seeking medical advice. The dedicated Healthline for COVID-19 is 0800 358 5453.

Contact Tracing

We are required to maintain a Contact Tracing Register at SAE Auckland. There will be a Contact Tracing station set up at the entrance to all three buildings and you’ll be signed into campus each day you arrive.

You may also be aware of the new NZ COVID Tracer app that was released today. We encourage you to download and use that app to sign into SAE as part of your own digital diary. However, this does not replace our manual Contact Tracing Register which will be in place for the foreseeable future.

Vulnerable Students

In keeping with our commitment to protect the health and wellbeing of our community, we ask that any student who is at greater risk of contracting COVID-19, or living with someone at risk, refrains from coming to campus for the time being. If you are regarded as having greater risk to COVID-19, please contact me immediately. Please note, a medical or counselling certificate may be required as evidence. In these cases, an individual study plan will be put in place to ensure you can maintain your study with us from the safety of your home. For further information about at-risk people, visit:

Thank you

Finally, I would like to take this opportunity to thank you all for continuing to engage with your studies and our SAE community during what has been a challenging time for us all. I very much look forward to seeing more of you on campus over the coming weeks and months. 

If you have any questions or concerns, please do not hesitate to contact me directly on




Dr Suzette Major
Campus Director, SAE AUCKLAND



Kia ora SAE Auckland students, 

As you’ll be aware, at 11.59pm tonight Monday 27 April we are moving from Alert Level 4 to Alert Level 3. As mentioned in previous communications, under Alert Level 3 we will be partially opening the SAE Auckland campus – that being the SAE studio building only, with reduced hours and under strict protocols.

These protocols are attached. Please read these thoroughly.

As a reminder, the studios are open this week for staff only. Students will be allowed access from next Monday 4 May onwards. You must be pre-approved before you can come on campus. If you are interested in making a booking for a studio, or to use equipment on site, please contact Head Studio Supervisor Alex Ferrier on  

In the meantime, online classes will continue.

Thanks for your understanding as we negotiate this challenging time. 

Ngā mihi nui,

Dr Suzette Major, Campus Director SAE AUCKLAND





Kia ora SAE Auckland staff and students

Yesterday, Prime Minister Jacinda Ardern announced that New Zealand will move out of Alert Level 4 from next Monday 27th April at 11.59pm and shift to Alert Level 3.

 Alert Level 3 does allow us to partially open the SAE Auckland campus, however that will be under very strict protocols. By the end of this week, we will provide detail regarding those protocols. In the meantime, here are a few key points that we already know:

  • Under Alert Level 3, all teaching and learning will continue to be online.
  • There will be no classes on campus, nor a requirement for any students to come to SAE Auckland. Indeed, government advice is that within Alert Level 3 you should still stay home within your bubble if you can.
  • Whilst there is no requirement to be on campus for learning and teaching activities, we will start to allow staff and students access to our studios and equipment (for use onsite only) within limited hours and with strict access protocols.
  • Next week, from Tuesday 28 April – Friday 1 May, the studios/equipment will be accessible for staff only. This will provide us some time to prepare the campus for students, as well as develop further online material for classes.
  • From Monday 4 May onwards, the studios/equipment will be accessible for staff and students, albeit in accordance with the protocols that will be sent to you later this week.

In all cases, we want to ensure the safety of our staff and students and our protocols will be very strict. That includes gaining clearance and approval from Head Studio Supervisor Alex Ferrier PRIOR to arriving to campus. We will be applying strict physical distancing rules and adopting deep cleaning regimes. As long as we are sensible and considerate of others, I’m sure we can make this work.

I would like to reiterate however that you will not need to come to campus under Alert Level 3. That is likely to be in place for the remainder of this trimester. During the next trimester break (18 May-22May) we will then reassess the situation. 

I hope that provides some clarity on how these next few weeks will proceed. Look out for the detail later this week regarding our protocols to access the site. In the meantime, continue to engage with your online classes. And reach out at any time if you have any further questions. 

Ngā mihi nui,







Kia ora SAE students

As we come to the end of Week 2 of online teaching, I wanted to reach out to say congratulations. It’s been astonishing watching how quickly you have adapted to the online environment. I’m so very impressed with how you are all handling this challenging situation. And we are grateful for all your words of thanks, as well as the support you are showing each other. Our creative community has never been stronger. 

The hard work and dedication of our teaching staff is fully on display right now. You are watching this team at their best – creating engaging material and ensuring your studies keep on track, albeit from their respective bubbles. We are fortunate to have such a capable teaching team. I would also like to take this opportunity to acknowledge the important work of our Student Support Officers. Lani and Alex hold an open zoom room daily from 11am-1pm (details in Slack for those who wish to join) and it’s been great to see how many of you jump in for a chat. These catch ups are as important as your classes – they are a way of keeping us connected while we are physically apart.  

How much longer we will be physically apart is a question many of us are now asking as the 4 week lockdown period draws to an end. You may have seen Prime Minister Jacinda Ardern’s announcement yesterday on what Alert Level 3 looks like. Right now we are still in Alert Level 4, however next Monday 20 April the Prime Minister will be announcing whether the lockdown will be extended, or if/when we might move to Alert Level 3. 

At SAE Auckland, we have commenced planning in how we might operate at Alert Level 3. My focus throughout this pandemic has been, and will always be, the safety of staff and students. Under Alert Level 3, it is clear that online teaching will be maintained. However I appreciate that gaining access to our studios and equipment, albeit under very strict protocols, would be helpful. I’ve therefore asked Head Studio Supervisor, Alex Ferrier, and Operations Manager, Leyland Bottomley, to lead a project investigating how SAE Auckland might work at Alert Level 3 and we’ll share that with you in due course. 

In the meantime, a reminder that we are still in lockdown at Alert Level 4. Please stay home and stay safe. Continue to engage with the online teaching as you have been – classes continue again from next Monday. And keep being creative from within your bubble. 

He waka eke noa – We are all in this together.

Ngā mihi nui,









SAE is closely monitoring the global response to COVID-19. As part of the government’s Alert 4 status, our SAE Auckland campus is currently closed. 

Due to this unprecedented situation, and after careful consideration, we have decided to move the start date of our upcoming Music Production programme from Trimester 2 to the start of Trimester 3, on Monday, August 24. This decision will give us more time to prepare for both on campus or online delivery, depending on what government restrictions are in place at this time. Importantly, our focus is on making sure you receive the highest quality education, with every opportunity to collaborate and engage with your teaching staff and peers. 

For those students who were enrolling into our one-year Diploma in Music Production qualification, the programme will now be delivered on the following dates:

  • Monday 24 Aug 2020 – Friday 6 Aug 2021

For those students enrolling into our three-year Bachelor of Music Production qualification, the degree will incorporate a longer summer break at the end of the first year and will run on the following dates:

  • Level 5: Monday 24 Aug 2020 – Friday 6 Aug 2021
  • Level 6: Monday 14 Feb 2022 – Friday 18 Nov 2022
  • Level 7: Monday 13 Feb 2023 - Friday 17 Nov 2023

We recognise that some of you were looking forward to starting with us in May but trust you will appreciate that we are operating in challenging times and are constantly finding new ways to adapt and respond to those challenges.

The application you have already submitted to us still stands. We will simply need to provide you with an updated Letter of Offer and Public Trust form with the amended dates. These will be provided over this coming week.

If you have already applied to StudyLink, you will need to inform them of the new programme dates and they will confirm arrangements with us.

If you are an international student, you may need to change your visa and/or insurance dates. We recommend you discuss any changes required to your visa with Immigration. The contact details for NZ Immigration can be found at:

If you would prefer to commence in Feb 2021 rather than August this year, please let us know Your enrolment will be given priority for this intake.

In all cases, our Recruitment and Enrolment Officers are here to help. Please don’t hesitate to reach out to Sid Dalin or Swap Gomez anytime at

While your start with us might be slightly delayed, we are confident that your journey with SAE will ultimately be hugely rewarding. We pride ourselves on high quality education, in a hands-on practical format. We look forward to having you join us in August. In the meantime, please look after yourself.

Ngā mihi nui,


COVID-19 UPDATE 2 April 2020

COVID-19 UPDATE 2 April 2020

Kia ora SAE Auckland Students 

We’re now one week into the nationwide COVID-19 lockdown and I hope you’re all comfortably set up at home during this challenging time. With online classes commencing Monday April 6th we wanted to share some information around your studies over the next half-trimester.


Students have been asked to identify their online engagement capability in terms of equipment and internet capacity through our IT survey. Thanks so much to those who completed that survey. While we appreciate that there are a handful of you with limited computer access, we encourage all students to do their utmost to engage in synchronous online classes, even if this means using only your smartphone. Classes will be recorded and subsequently made available for any asynchronous self-directed learning. It is imperative that you are logged into Slack to be able to receive all pertinent information. 

Course Communication

On Friday April 3rd course-specific information will be sent to you in Slack for AP502, AP702, MP502, MP702, SP502/503, SP702 and CC602. This will include dates, information and links for class delivery using Zoom and/or Google Meet. Unless clearly specified, classes will be at the same times already published in the Axis timetable. That means that you should plan to attend classes at the time you usually would - it’s just that it will now be online rather than in person for a while.  

The team has done a superb job of developing material for your online classes, however we recognise that the flow of information and activities is different in a flexible online delivery. Naturally, practical production work will be framed differently than usual, and particularly collaborative work. Your Course Coordinator will explain our online learning community approach and ways in which we will meet learning outcomes. Any production work that cannot be meaningfully delivered or assessed will be delayed until we return to the physical campus in due course. 


The requirement for attendance remains the same. The Tertiary Education Commission (TEC), NZQA and Studylink expect and require you to be attending all classes and maintain engagement in the programme. Those organisations also expect SAE to continue reporting all attendance, as per usual. The courses will obviously have a very different flavour to them but they will provide you with a great opportunity to exist as a creative practitioner solely in the online space for a few weeks at least. So, although we won’t be at the campus in Parnell, the potential for meaningful creative endeavour is as high as ever. 

Student Support

We recognise that these are unusual times and your anxiety might be higher than usual. Our Student Support staff are here to help. This week, Alex and Lani have been ringing all students to check in regarding general wellbeing and to ensure that you’re ready to recommence classes next week. From next week on, Student Support will hold daily office hours, every day 11am-1pm in their zoom room. The Student Support zoom link will be published on the Student Support Slack channel. During this 2 hour period, feel free to pop into the zoom room at any time to chat with Lani and/or Alex. Beyond the office hours, Alex and Lani are available via Slack or email at anytime.

IT Support

Our IT Support person, Brad, is available to assist with any IT issues you may be facing while engaging with our online learning. Brad is available via Slack or emailing

Management Support

Beyond communication directly with your Course Coordinator or Head of Department, please don’t hesitate to reach out to our Campus Director Suzette, Operations Manager Leyland or myself with any questions or concerns. Our Slack and email contact details are below:

Dr Suzette Major           Campus Director           @s.major

Leyland Bottomley        Operations Manager     @l.bottomley

Dr Stephen Small          Academic Manager       @s.small 


Trimester dates

As you are aware, at the announcement of entering COVID-19 response Levels 3 and 4, in order to ensure your continued studies as quickly as possible we brought forward two weeks of the next trimester break. This means that the remaining trimester breaks will be one week each with us still finishing the academic year on Friday November 13th, as originally planned.  Below are the new trimester dates for the remainder of 2020.




Finally, we know these are strange times, but we are excited about our online classes and really looking forward to reconnecting with you from next Monday. I’m sure you’ll enjoy being back amongst your creative community. If you have any questions, reach out. Otherwise, please check Slack, particularly your course channel, for more specific information about your online classes starting next week.

Dr Stephen Small
Academic Manager, SAE Auckland



COVID-19 UPDATE 24 March 2020

COVID-19 UPDATE 24 March 2020

Kia ora SAE Auckland students and whānau,

Yesterday in response to the COVID-19 pandemic, our Prime Minister announced that New Zealand is moving to Alert Level 3 immediately, and will be moving to Alert Level 4 tomorrow.

Alert Level 4 aims to eliminate widespread outbreaks and community transmission of the COVID-19 virus by instructing people to stay at home and by closing all businesses except essential services. This means you must go home, and stay home. This lockdown period will occur for at least 4 weeks.

As part of these measures, the SAE Auckland campus will be closed from 5pm, Tuesday 24 March. This includes all offices, all classrooms, all labs and all studios. Students and staff will not be allowed to access the facilities until further notice.

We appreciate that such measures are stressful. It is understandable if your anxiety levels are high. However this collective action will help slow the spread of this virus. You need to play your part – please stay home unless visiting an essential service. If, at any time, you are concerned for your health, please contact Healthline on 0800 358 5453. We also advise you to regularly visit the Government COVID-19 website on  

Our focus at SAE Auckland is to support you through this period by minimising disruption to your studies. To this end, we are implementing the following:

  • The full 2 week trimester break will be brought forward so that it falls within the lockdown period. There will therefore be NO CLASSES for 2 weeks, from Monday 23 March until Friday 3 April.
  • Classes will now resume on Monday 6 April through online delivery. We will send you more information about that online delivery in due course.
  • If the lockdown period extends for 4 weeks, that means your studies will only have 2 weeks online, with the first 2 weeks of lockdown occurring in what is now the trimester break. Our team have also planned for scenarios should that lockdown period be extended further.
  • As part of our planning, we are pushing much of your hands-on practical learning to occur later in the year once you return to campus. That means, over the course of the year, you will still learn the same content including practical skills – it may just be in a slightly different order.
  • Thank you for all of you that have completed our IT survey. If you haven’t as yet, please do so immediately: As part of that survey, it is clear that most of you have computer and internet access at home. For the few students who do not, we will be in touch with you to talk through options.
  • I’m pleased to let you know that our broader SAE global family has managed to negotiate free access to multiple pieces of software for this period. For further information, click here. Please note, the dates on this website relate to Australian course delivery – please ignore. However, the software list is relevant to New Zealand.
  • Our Student Support team will be in regular contact with all students. This will be particularly important for those of you at home alone. Access to counselling support will be maintained, albeit online/by phone. Reach out to Student Support at any time if you feel that counselling support would be helpful on
  • IT support is also available during normal working hours. If you having any IT issues relating to your SAE studies, please contact Brad on

Trimester 2 Music Production intake

At this stage, we have an intake due to commence at the beginning of Tri 2 on 18 May. We are currently exploring options, and may look at pushing that start date back slightly so that you are able to commence on campus rather than online. We will provide some clarity about that intake start date within the next few days. 

Finally, as always, we encourage you to stay safe and follow the guidance of the government at We will continually update this website, as well as communicate to students via your SAE Auckland email and our Facebook page.

If you have any queries, please don’t hesitate to reach out to the team. While we may be working off campus for a while, we are still here and your SAE studies, as well as your wellbeing, is at the forefront of our minds.

Take care everyone. Stay safe and stay well.

Ngā mihi nui,





COVID-19 UPDATE 18 March 2020

 COVID-19 UPDATE 18 March 2020

In light of government advice about social distancing, we have reviewed our response and today announce further proactive steps to help slow the spread of the virus. While there have been no confirmed COVID-19 cases at our campus, SAE Auckland is investigating ways in which we can move to full or partial online delivery if needed. As a result, we are immediately implementing the following:

1 week pause for all teaching and learning

SAE Auckland is pausing all teaching for one week, as of Monday 23 March. This will allow faculty time to prepare for online teaching so that students have the flexibility to continue their studies remotely if required.

This means, there will be NO CLASSES next week, from Monday 23 March to Friday 27 March.

We will then recommence teaching on Monday 30 March. For most of you, this will be the commencement of your second course. We will advise closer to the time how that teaching will occur, whether it will be fully or partly online.

New trimester break dates

As a result, your Trimester 1 break will be shortened to one week. It was previously scheduled to occur from Monday 4 May to Monday 18 May. Trimester 1 break will now be one week in length, and instead occur from Monday 11 May to Monday 18 May.

Student IT survey

In an effort to determine what equipment students have at home to support online learning, we are undertaking a quick survey. Please complete the following survey by no later than next Wednesday 25 March and earlier if possible.

We understand this is a stressful time for staff, students and their families. We will continue working hard to ensure the health and wellbeing of our community, support students to continue their studies, look after our staff and protect the future of our campus.

As this situation is ever-changing, I encourage you to follow our Facebook page and regularly check your SAE Auckland email for any updates. This website will also be updated regularly with any developments. 

Take care everyone. Stay safe, well and enjoy your one week away from classes while we plan your upcoming courses.

Ngā mihi nui,




 Kia ora koutou

 Today, the government reviewed the COVID-19 Alert Levels and Prime Minister Jacinda Ardern announced that the current Alert Levels will remain in place for at least one more week. That means, Tāmaki Makaurau (Auckland) will remain at Alert Level 2.5 and the rest of New Zealand will remain at Alert Level 2. The government will re-consider Alert Levels again next Monday 21 Sept. Should a shift in Alert Level be announced, the earliest that this would occur would be midnight, Wednesday 23 Sept. 

That means, for the meantime, we will continue as we are at SAE Auckland with a mix of online and on-campus classes. Keeping some classes online, means those on campus are able to spread out and ensure we are maintaining physical distancing. But we also want to ensure you have access to our studios, equipment and labs as much as possible. So, as a reminder, the key principles of Alert Level ‘2.5’ include:

  • Stay home if you are sick and seek medical advice if required

  • Sign in each day through scanning the COVID-19 app upon entry or via our manual contact tracing register

  • Maintain physical distancing of 1 metre 

  • Maintain good hand hygiene 

  • All staff and students are encouraged to wear masks whilst on campus, and in particular when in areas of close proximity such as our studios

  • All staff and students at high risk of COVID-19 should stay at home

  • Classes are held both on campus and online, ensuring that all students have at least one class on campus per week 

  • Studios are fully open, 8am-10pm Monday to Sunday

  • Film equipment can be booked and taken off campus as per normal.


As always, keep a close eye on your Slack channel, as well as your Axis timetable, where the latest information will be posted.

 Should the government move Alert Levels next week, we will review our protocols and, if needed, update accordingly. Our aim is, of course, to get all students back on campus as much and as soon as possible. However, we need to await a full return to Alert Level 1 before that can happen. 

 I’ve been so impressed with the commitment and attitude you’ve all taken through this tough year and encourage you to ‘stay the course’ as we move through Trimester 3. Keep being safe, kind and mindful of yourself and others. And please, reach out for support at any time through our fabulous Student Support team. You are also welcome to contact me directly.


Keep safe everyone. He waka eke noa – we are all in this together! 

Ngā mihi nui,


Campus Director